SHIPPING POLICY
Shipping Coverage
We offer worldwide shipping to most countries and regions across Asia, Europe, and Australia. Please note: We currently do not ship to the United States due to high import duties and processing costs. Any future updates will be announced on our website.
Shipping Fees
A flat shipping fee applies to each order and will be automatically calculated at checkout.
Shipping costs may vary depending on destination and package size. For remote areas or special surcharges, we will contact you before dispatch.
Hong Kong & Macau:
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Shipping fee: HKD 50
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Free shipping for orders over HKD 800
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Estimated delivery time: 1–3 business days (extra 1–2 days for remote areas)
Reference Rates for Other International Destinations:
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Taiwan: approx. HKD 220–250
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Japan: approx. HKD 200–250
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Singapore: approx. HKD 130–260
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Europe & Australia: approx. HKD 300+
Actual costs depend on destination, volumetric weight, exchange rates, and fuel surcharges. Final rates will be shown at checkout.
Delivery Time
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Asia: approx. 3–7 business days
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Europe & Australia: approx. 5–10 business days
Delivery times may be affected by customs clearance, flight schedules, or public holidays.
Packaging & Protection
All orders are carefully packed with protective materials to ensure safe delivery.
If the outer carton is severely damaged upon receipt, please take photos and contact us immediately.
Important Notes
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Import duties and taxes (if any) are the responsibility of the recipient. Please check local customs regulations before placing an order.
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If a package is returned or requires redelivery due to an incorrect address, failed delivery attempt, or refusal to accept, the related costs will be borne by the recipient.